Privacy Policy

Last updated: May 2026

Winki ("we", "us", or "our") operates the Winki mobile application. This policy explains what information we collect, how we use it, and your rights around that data.

Information We Collect

• Account information — your name, email address, and password when you register
• Delivery addresses — addresses you save for delivery
• Order history — items ordered, order status, and timestamps
• Payment information — processed securely by Stripe; we never store your card details
• Conversations — messages with our AI ordering assistant, Hunter, to process and fulfil your orders

How We Use Your Information

• To process and deliver your orders
• To communicate with you about your orders and account
• To improve the Winki service
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We share data only with:

• Stripe — for payment processing
• Supabase — for secure data storage
• Delivery personnel, solely to fulfil your order

Data Retention

We retain your account and order data for as long as your account is active, or as required by law. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Withdraw consent at any time

Children's Privacy

Winki is not directed at children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via the app or email.

Contact

Questions about this policy? Reach us at hello@winkiapp.com.